Privacy Policy

Privacy Policy

Contact request and processing of personal data

The EU’s General Data Protection Regulation requires that you receive information about how your personal data is processed when you order a Promise info package to your email.

Promise Helsinki Oy is the controller of data collected in connection with a contact request.

On our website, personal data is collected in the contact form that a visitor fills in and sends us through our website. The personal data in the contact request is required and processed for a purpose related to the service or activity offered on our website, such as responding to the visitor’s message and sending the ordered material. Personal data is also processed in order to offer our products and services if the visitor has given their consent to such.

Promise Helsinki Oy handles the personal data you provide responsibly. The stored data is protected, allowing us to fulfill our obligation to the customer.

You have the right to inspect your personal data

You always have the right to see the personal data that is stored on you. If the data is incorrect, incomplete or irrelevant, you can request that the data be rectified. You always have the right, without giving further reasons, to request that your personal data be removed.

Personal data storage period

We store personal data only for as long as necessary. We do not store outdated or unnecessary data. We make every effort to ensure that personal data and other customer data are up to date.

Your data will mainly be stored in electronic format on our service provider’s servers, which are protected in accordance with the general practices in the sector. The personal data that we collect and the process is kept confidential and is not disclosed to anyone other than those who require it in their job or, confidentially and with restrictions, to our contractual partners, such as our subcontractors, on the basis of agreements.

How do we collect personal data?

We collect personal data concerning our customers in connection with the contact form on our website or later in connection with the use of our services.
Our customers’ personal data that we may process in connection with the use of our services:
Data entered in the contact forms:

  • name of the customer’s company, business ID, first and last name of the contact person, business address, work email address, and phone number
  • Customer feedback
  • Email communication

Disclosure of personal data to third parties

We disclose personal data to third parties only as permitted by law, for example, if a visitor to our website gives their consent in the contact form to being contacted with regard to additional information required by Promise. Promise Helsinki Oy discloses only necessary contact details to Cutrin Oy, which distributes and represents Promise products, for the purposes of contacting a data subject. Cutrin processes data in accordance with Cutrin’s privacy policy.

Description of register

Name of register

Promise Helsinki Oy’s marketing register


Promise Helsinki Oy
P.O. Box 9, 00101 Helsinki, Finland
Business ID: 2991460-7

Contact details in matters concerning the register